Frequently Asked Questions

Orders & Delivery

How long does delivery take?

We deliver across Pakistan within 2–5 business days. Major cities like Karachi, Lahore, and Islamabad typically receive orders within 2–3 days.

Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery across Pakistan. Simply select COD at checkout.

How can I track my order?

Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp. You can use this to track your delivery in real time.

Do you ship internationally?

Currently we ship within Pakistan only. International shipping is coming soon — stay tuned!

Products & Authenticity

Are Pior Perfumes 100% authentic?

Absolutely. Every Pior Perfume is 100% authentic and sourced directly. We stand behind the quality of every bottle we sell.

What is Eau de Parfum (EDP)?

Eau de Parfum (EDP) has a fragrance concentration of 15–20%, making it significantly longer-lasting than Eau de Toilette (EDT). Our perfumes are all EDP, designed to last 8–12 hours on skin.

How long do Pior Perfumes last?

Our Eau de Parfum fragrances are formulated for long-lasting wear — typically 8 to 12 hours depending on your skin type and application method.

What size are your perfumes?

All Pior Perfumes are available in 50ml bottles.

Returns & Refunds

What is your return policy?

We accept returns within 7 days of delivery if the product is unused and in its original packaging. Please contact us via WhatsApp to initiate a return.

What if I receive a damaged or wrong item?

We sincerely apologize if this happens. Please contact us immediately via WhatsApp with a photo of the item and we will resolve it within 24 hours.

Payments

What payment methods do you accept?

We accept Cash on Delivery (COD), bank transfer, and online payment. All transactions are secure.

Is it safe to shop on pior.pk?

Yes. Our website uses SSL encryption to protect your personal and payment information. Your data is always safe with us.

Contact & Support

How can I contact Pior Perfume?

You can reach us via WhatsApp for the fastest response. You can also email us or use the contact form on our Contact page. We respond within a few hours.

What are your customer support hours?

Our team is available Monday to Saturday, 10am – 8pm PKT.