Refund Policy

Pior Perfume — Refund Policy

If your return is approved, here's how refunds work:

• Refunds are issued to the original payment method.
• For Cash on Delivery (COD) orders, refunds are sent via bank transfer or mobile wallet (JazzCash/Easypaisa).
• Refunds are processed within 3–5 working days after we receive and inspect the returned item.
• Shipping charges are non-refundable, except in cases where we sent the wrong or damaged product.

Damaged or wrong items:

If you receive a damaged, broken, or incorrect product, contact us within 48 hours at +92 300 8680654 with photos. We'll arrange a free replacement or full refund — no questions asked.

For any refund queries: help@pior.pk | +92 300 8680654 (Mon–Sat, 9am–9pm PKT)